I received a bill for something I didn't order.
If you received a bill in the mail requesting payment for a subscription, neither the order nor the bill are from NCBuy. All orders placed through NCBuy must be verified via credit card at the time of request. We do not mail bills requesting payment. You need to contact whoever is billing you. [Top]

I received a notice from a collection agency.
NCBuy does not use collection agencies. If you have received a notice, it is not related to NCBuy, nor would the subscription have come through the NCBuy Magazine Store. You will need to contact the agency to find out where the order allegedly originated from - it was NOT from NCBuy. [Top]

How can I pay for my subscription?
We accept Visa, Mastercard, American Express, and Discover. Our servers are certified secure, so it's safer than paying by credit card at a restaurant! We do not accept checks, money orders, or corporate PO's. [Top]

Can I purchase back issues or individual copies?
Unfortunately, we do not sell back issues or individual copies at this time. [Top]

When will my first issue arrive?
When your first issue will arrive depends on the time that you order and how it fits in with the publisher's print schedule. On each magazine page, we include the time frame for when your first issue should arrive. [Top]

How can I advertise in one of the magazines?
NCBuy is a discount subscription service, we are not the publisher of the magazines, nor do we offer print advertising. You will need to contact the publisher's media group. [Top]

What if I have a problem with my subscription?
If you have a problem with a subscription that was ordered directly through the NCBuy.com Web site, just submit our online support form and a representative will be in touch with you ASAP. [Top]

What does it cost for shipping and handling?
There are no shipping or handling fees!

What do you mean by "90-day Risk Free Trial"?
All magazine subscriptions in the NCBuy Magazine Store under $100 include 90-day Risk Free Trials. If you order a subscription and you're not 100% satisfied, just contact the subscription support and you won't pay a cent!