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The Support FAQ provides answers to the most common questions regarding sales, refunds, and technical support.

NCBuy Customer Support FAQ

GameHouse Downloads and Sales
I get an error that says 'ActiveMARK cannot find a valid volume'.
 
To resolve this error, perform the following steps:

  1. Download your product again.

  2. Uninstall and Reinstall your product.

  3. Ensure that you are connected to the Internet.

  4. Reactivate your product.

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