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Career Handbook - Pharmacy Aides Introduction
Pharmacy Aides
Introduction

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Introduction

Key Points of Interest:
  • Many pharmacy aides work evenings, weekends, and holidays.
  • Eighty percent of jobs are in retail pharmacies.
  • Job opportunities are expected to be good, especially for those with related work experience.

Pharmacy aides help licensed pharmacists with administrative duties in running a pharmacy. Aides often are clerks or cashiers who primarily answer telephones, handle money, stock shelves, and perform other clerical duties. They work closely with pharmacy technicians. Pharmacy technicians usually perform more complex tasks than do aides, although, in some States, the duties and titles of the jobs overlap. (See the statement on pharmacy technicians elsewhere in the Handbook.) Aides refer any questions regarding prescriptions, drug information, or health matters to a pharmacist. (See the statement on pharmacists elsewhere in the Handbook.)

Aides have several important duties that help the pharmacy to function smoothly. They may establish and maintain patient profiles, prepare insurance claim forms, and stock and take inventory of prescription and over-the-counter medications. Accurate recordkeeping is necessary to help avert a potentially dangerous drug interaction. Because many people have medical insurance to help pay for the prescription, it is essential that pharmacy aides efficiently and correctly correspond with the third-party insurance providers to obtain payment. Pharmacy aides also maintain the inventory and inform the supervisor of stock needs so that the pharmacy has the vital medications for those who need them. Some also clean pharmacy equipment, help with the maintenance of equipment and supplies, and manage the cash register.
 


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Data Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2004-05 Edition