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Office Clerks, General Introduction Guide Options » Introduction | Working Conditions | Employment | Occupations | Training | Earnings | Outlook | Additional Sources
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The specific duties assigned to a clerk vary significantly, depending upon the type of office in which he or she works. An office clerk in a doctor's office, for example, would not perform the same tasks that a clerk in a large financial institution or in the office of an auto-parts wholesaler would perform. Although they may sort checks, keep payroll records, take inventory, and access information, clerks also perform duties unique to their employer, such as organizing medications, making transparencies for a presentation, or filling orders received by fax machine.
The specific duties assigned to a clerk also vary by level of experience. Whereas inexperienced employees make photocopies, stuff envelopes, or record inquiries, experienced clerks usually are given additional responsibilities. For example, they may maintain financial or other records, set up spreadsheets, verify statistical reports for accuracy and completeness, handle and adjust customer complaints, work with vendors, make travel arrangements, take inventory of equipment and supplies, answer questions on departmental services and functions, or help prepare invoices or budgetary requests. Senior office clerks may be expected to monitor and direct the work of lower level clerks.
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