• International Brotherhood of Electrical Workers, Telecommunications Department, 1125 15th St. NW., Washington, DC 20005. Internet: http://www.ibew.org
• Communications Workers of America, 501 3rd St. NW., Washington, DC 20001. Internet: http://www.cwa-union.org

For information about certifications and courses on satellite dish installation, contact:

• Satellite Broadcasting and Communications Association (SBCA), 225 Reinekers Lane, Suite 600, Alexandria, VA 22314.

For information about certifications and courses on cable and telecommunications technology, contact:

• Society of Cable and Telecommunications Engineers (SCTE), 140 Phillips Rd., Exton, PA 19341-1318. Internet: http://www.scte.org

For general information on the cable and telecommunications industries, contact:

• National Cable and Telecommunications Association (NCTA), 1724 Massachusetts Ave. NW., Washington, DC 20036.

More information about the following occupations in the telecommunications industry appears in the 2004-05 edition of the Occupational Outlook Handbook.

• Communications equipment operators
• Customer service representatives
• Electrical and electronics engineers, except computer
• Line installers and repairers
• Office clerks, general
• Radio and telecommunications equipment installers and repairers